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PICK UP IN STORE
We offer free in-store pick up for online orders. You will receive an email notifying you when your order is ready for pick up. Collect your order at our boutique (5364 Saint-Laurent Boulevard, H2T 1S1) during our store hours.
SHIPPING
Orders are shipped on TUESDAYS and THURSDAYS via Canada Post. The cut off time is midnight EST the previous night.
If you have selected Tracked or Expedited Shipping, we will provide a tracking number for you order.
If you have selected Lettermail shipping, please know that this option has no tracking number.
All international orders (outside of Canada) may be subject to taxes and duties. These fees are charged by your government and are entirely separate from any shipping fees. Please note, packages can be delayed by customs, which unfortunately is out of our control.
EXCHANGE POLICY FOR ONLINE HOLIDAY ORDERS
Gifts purchased online in November & December 2021 can be exchanged up until January 31st, 2022. If you wish to exchange something you received as a gift, please notify us at [email protected]. You can also make an exchange in person at our store.
All discounted items are final sale and cannot be returned or exchanged under any circumstance.
IN-STORE PURCHASE EXCHANGE POLICY (HOLIDAYS 2021)
NO REFUNDS
All regularly priced items purchased in the month of December 2021 are exchangeable for goods or store credit until January 31st 2022.
The item must be in its original condition with the tag or label still attached and you must have the itemized receipt or the gift receipt.
Exchanges can only be made at the store where the item was originally purchased and store credit is valid at that location only.
Any item purchased with trade or store credit is FINAL SALE.
Any discounted item is FINAL SALE.
We offer both paper and digital gift cards, which can be used online and in person at our boutique (Annex Vintage, 5364 Saint-Laurent Boulevard).
You can purchase a gift card in person at our boutique or online here.
Gift Cards are non-refundable and do not expire.